It's time for part two of B-Secur's Head of Product Braj Srigengan's interview.
In need of a recap on his previous interview? You can read part one here. You'll learn about Braj's early career developments and how he moved from engineering to Head of Product at B-Secur.
This week, Braj shares more detail on the elements that make a great product, B-Secur's quality-first approach to technology and advice for people looking to start a career in product development
Braj, what do you think are the key elements that make a great product?
"Having a technology that gets people excited and lets them take their own products in new and exciting directions is something that's hugely important.
"That said, you can have the coolest tech but if it's not built to a high enough standard, customers aren't going to go for it.
"We understand that we get one chance to make a good impression, so having a smooth and robust user experience is vital.
"Thankfully, this is a core value for B-Secur. From commercial to software, everyone knows the importance of this.
"A lot of our teams are coming from an automotive or medical device background. From the beginning we were able to put in place appropriate development processes to ensure that we’re developing and testing to the high standard required.
"Our big data team play a big part in this: as a rule, if you designed something you shouldn't be the one to test it. So our data team do their best to break what the algorithm and software teams produce.
"We purposefully work with challenging data and challenging subjects to ensure our algorithms are robust against whatever people can throw at it, and this really shows when we present our technology to our customers.
"We've had quite a number of instances where companies have wheeled out someone who 'no-one can get an ECG signal from", only for HeartKey's Signal Conditioning to accurately extract their information and give them all sorts of vital signs information that was previously locked away from them."