Leading the commercial development for a growing business with an emerging technology is a big challenge, requiring vision, experience and the ability to build relationships at all levels.
Ben Carter has been doing just this and more since joining B-Secur as CCO in 2014, having worked for major technology players including Nokia, Pace and Sony.
Here, he shares some insight into why he joined a then-unknown startup, what excites him most about B-Secur's technology and gives some fantastic advice for building lasting customer relationships.
Tell us a little more about yourself, Ben.
“I’d say that I see myself as a global citizen, and as such have had the privilege of spending much of my youth and adult life on the move - a principle I’ve taken forward into my life and career today.
“This has given me a unique position on a number of subjects, but I will always feel that business should be thought about globally but conducted locally.
“This approach has helped me develop strong business and partnerships across LATAM, EMEA, APAC and the US.
“I have lived in over six different countries, including a recent move to Northern Ireland in order to support the growth of B-Secur.”
Can you tell us more about your professional background?
“I have spent the majority of my career working within the technology industry, including many of the world’s largest technology companies.
“This journey started with Microsoft where I was one of the first members of Microsoft’s Consumer division in the UK, where my highlights included launching the first ever Xbox and the follow up Xbox 360.
“I then joined Nokia where I helped develop Nokia UK’s commercial growth, including major launches such as the N95 and Nokia Comes with Music.
“I also spent a couple of years with Pace Micro Technologies, in the role of VP of Sales for one of Pace’s Business Units, focusing on IPTV solutions for some the largest global incumbent Telco’s such as BT, SingTel, Bouygues, and AT&T.
“My last corporate role was heading up Sony Corporation’s business with the Vodafone Group. This role comprised ensuring strong Sony solutions were available across all of Vodafone’s markets in over 35 countries.”
You’re one of the original senior team of B-Secur’s current business iteration - what drew you to working for a relatively small and unknown (at the time) startup?
“After almost 20 years in the corporate world, the time had come in my life and career to explore what else was possible.
“The corporate world can provide you with many skills and opportunities, but ultimately within a generally low risk environment, with a fairly concise remit.
“Building a company from the ground up is one of the bigger challenges in the commercial world in my opinion. There is no safety net or second chance. You have to use all your experience, drive and determination, every day, to survive, scale and prosper.